Effective Communication Techniques for Child Care
Author: Mary E Arnold
PERFECT FOR THE EARLY CHILDHOOD EDUCATION PROFESSIONAL...This book has been designed to serve as a communication instruction resource for the entire spectrum of child care professionals, from directors to owners and teachers. The industry of child care is one where communication is crucial to the success of a business. Contained within Effective Communication Techniques for Childcare is a step by step plan for designing family friendly newsletters, handouts and other forms of written communication. You will also receive instructions on making the most of your staff meetings and ways ensure the lines of communication remain open between center management and staff. The book contains a template that can be customized to create a Family handbook for use as both a communication and marketing tool. In order to aide the reader in applying the communication concepts presented in the book to real life situations, we have included over 25 role playing exercises and examples of effective communication in action. CD-ROM included in this resource provides additional resources for effective communication.
Interesting book: Emerils TV Dinners or The Emperors of Chocolate
Sustaining Nonprofit Performance: The Case for Capacity Building and the Evidence to Support It
Author: Paul C Light
Paul Light, renowned expert on public service and nonprofit management, strongly argues for capacity-building measures as a way to sustain and improve the efforts of the nonprofit sector. With innovative data and insightful analysis, he demonstrates how nonprofits that invest in technology, training, and strategic planning can successfully advance their goals and restore public faith in their mission and capabilities. He explains the ways in which restoration of that faith is critical to the survival of nonprofits - another important reason for improving and then sustaining performance. Organizations that invest adequately in their infrastructure and long-term planning are the ones that will survive and continue to serve.
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