Collaborative Management in Health Care or Be the Boss Your Employees Deserve

Collaborative Management in Health Care: Implementing the Integrative Organization

Author: Martin P Charns

Shows how health care administrators and clinical leaders can improve organizational effectiveness and responsiveness by fostering collaboration among different disciplines within their institutions. Provides six original case studies that show how integrative approaches can be applied in practice. Offers useful guidelines for choosing people to serve in key integrative positions, supporting the new structure through reward and information systems, and carrying out the change process.

Table of Contents:

	Preface
	The Authors
Pt. 1	Effective Organization Design and Change	1
1	The Challenges of Improving Organization Effectiveness	3
2	The Continuum of Organization Structures	20
3	Leadership Skills for Integrative Managers	44
4	Reward Systems That Support Integrative Management and Change	58
5	Matching Integrative Structures and Information Systems	76
6	Implementing (and Surviving) the Change Process	98
7	Product Line Management: A Special Case of Integration	124
Pt. 2	From the Field: Lessons in Design and Implementation	147
8	Are Two Hats Better Than One? Biscayne Hospital	149
9	Involving Physicians and Trustees: Philadelphia Hospital Medical Center	172
10	Multiple Approaches to Integration: Hilltop Health Services	202
11	Managing Key Factors in a Triad Structure: Bayview Medical Center	234
12	Strengths and Disadvantages of a Service Line Structure: Hanna-Thorndike Hospital	258
13	Implementing an Integrative Structure: Waller Memorial Hospital	279
14	Using Organization Design to Facilitate Innovation	301
	References	305
	Index	313

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Be the Boss Your Employees Deserve

Author: Ken Lloyd

This book breaks the mold of how bosses viewed their employees in the past, and replaces it with an approach far more in tune with today's workforce. Instead of focusing on what a boss expects from employees, this book shows a boss how to consider what employees deserve from them and how to fulfill those expectations. A boss, manager or leader who approaches his or her role from this perspective, will be more able to generate and sustain employee productivity, loyalty, motivation, and teamwork. He or she will use the key strategies presented within this book to establish the most effective culture and climate for the entire staff. Included in this book are steps any manager can take to treat employees with respect and trust from day one; take the time to get to know them as individuals; and to build upon the skills, abilities, and motivation that employees bring to the job.